Privacy Policy

At Matri App, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://matriapp.com/ and use our services (collectively, the “Platform”). By using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, phone number, date of birth, gender, and any other information you choose to provide in your profile.
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• Demographic Information: We may collect information related to your background, such as religion, ethnicity, and language preferences, to help you find suitable matches.
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• Collection of Images :When you upload images to your profile or share them through our Platform, we collect these images to provide and enhance our services. This includes profile photos, images shared in messages, and any other photos you choose to upload.
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• Usage Data: We collect information about how you interact with our Platform, including your IP address, browser type, operating system, and the pages you visit.
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• Communication Data: We may collect records of your communication with us, including customer service inquiries and feedback.
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• Payment Information: If you make purchases on our Platform, we may collect payment details, such as credit card numbers, billing addresses, and transaction history.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: To create and manage your account, match you with potential partners, and enhance your experience on the Platform.
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• To Communicate with You: To send you updates, respond to your inquiries, and provide customer support.
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• To Process Transactions: To handle payments and deliver purchased services.
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• To Personalize Your Experience: To offer tailored content and match suggestions based on your preferences.
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• For Marketing and Promotional Purposes: To inform you about new features, special offers, and other updates, provided you have opted in to receive such communications.
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• To Ensure Security: To protect against fraudulent or unauthorized activity and to ensure the Platform’s safety and integrity.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors who assist us in operating the Platform, such as payment processors, hosting services, and customer support.
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• With Your Consent: We may share your information with other users or third parties if you have provided explicit consent for such sharing.
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• For Legal Reasons: We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, or protect the rights, property, or safety of Matri App, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Platform. Cookies are small files stored on your device that help us remember your preferences and provide a better user experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you delete your account, we will retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request access to the personal information we hold about you.

Correction: The right to request correction of any inaccurate or incomplete information.

Deletion: The right to request deletion of your personal information, subject to legal or contractual obligations.

Opt-Out: The right to opt out of receiving marketing communications from us.

To exercise your rights, please contact us at Matri App.

8. Children’s Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at : Matri App https://matriapp.com/contact-us